Terms
Welcome to RedCard
By accessing or using our services, you agree to the following Terms and Conditions. Please review them carefully before purchasing or using our virtual card products.
1. Acceptance of Terms
By purchasing, accessing, or using RedCard's virtual Visa or Mastercard products, you acknowledge and agree to be bound by these Terms and Conditions. If you do not accept these terms, do not use our services.
2. Services Offered
RedCard provides virtual Visa and Mastercard cards for online transactions. These cards can be used for various online activities, including e-commerce, subscriptions, and international payments. Each card is limited to the purchased balance, and usage is also subject to the issuer’s terms and policies.
3. KYC Required
RedCard operates with KYC (Know Your Customer) requirements. We collect personal identification such as government IDs, addresses, or verification documents. However, users must ensure their usage complies with local laws and regulations governing online payments and digital financial services.
4. User Obligations
Users agree to use RedCard services only for lawful and legitimate purposes. Prohibited activities include:
Using virtual cards for illegal or unauthorized purposes
Engaging in fraudulent transactions or money laundering
Violating applicable financial or electronic transaction regulations
RedCard reserves the right to suspend or terminate any account involved in prohibited or suspicious activities.
5. Limitation of Liability
RedCard is not responsible for any direct, indirect, incidental, or consequential losses resulting from the use of our services. This includes:
Unauthorized card usage
Service disruptions or unavailability
Issues related to third-party platforms or merchants
While we strive to maintain reliable service, users bear full responsibility for their transactions and card usage.
6. Fees and Payments
All virtual card purchases are non-refundable unless otherwise explicitly stated. Applicable fees for card issuance or transactions will be disclosed at checkout. By completing a purchase, you agree to all associated costs.
7. Refunds and Cancellations
All card purchases are final once issued. RedCard does not offer refunds or cancellations except in cases where a technical failure on our part prevents card delivery or usability. If such a situation arises, contact our support team within 48 hours of purchase for assistance.
8. Card Expiry and Balance
Virtual cards may include an expiration date, which will be communicated during issuance. Users are responsible for tracking balances and using the card before it expires. Unused balances after expiry may be forfeited and are not guaranteed for recovery.
9. Changes to Terms
RedCard reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any updates will be published on our website, and continued use of our services signifies your acceptance of the revised terms.
10. Privacy Policy
Although we collect personal data due to our KYC policy, any transactional or site usage information will be handled in accordance with our Privacy Policy.
Agreement
By using RedCard services, you confirm that you have read, understood, and agreed to these Terms and Conditions.